okgk Privacy Policy

1 Introduction & Scope

okgk is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our users' privacy. This policy clearly describes how we collect your personal information, the purposes for which we use it, how long we retain it, and what rights you have.

This policy applies to the okgk website (https://okgk.lat), mobile applications, and any services associated with okgk. If you use any of our services, you are voluntarily agreeing to the processing of your information under this policy.

2 What Information We Collect

We collect the following types of information from you:

2.1 Information You Provide Directly

• Full name, username, and password
• Email address and mobile number
• Date of birth (for age verification — minimum 21 years old)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay) — for transactions only
• National ID card or passport number (when identity verification is required)
• Residential address

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and software version
• Activity logs on our platform — which pages you visited and how long you stayed
• Data collected through cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and gaming activity

2.3 Information Received from Third Parties

• Verification data received from identity verification agencies
• Transaction-related information from payment processors
• Risk-related information from fraud prevention agencies

3 Purpose of Using Your Information

okgk uses your personal information for the following legitimate purposes:

• Account Management: To create, maintain, and keep your account secure.
• Identity Verification: To confirm a user's age and identity, and to prevent duplicate accounts.
• Financial Transactions: To process deposits and withdrawals and to prevent financial fraud.
• Customer Support: To resolve any questions or issues you have. okgk provides support 24/7 in both Bengali and English.
• Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
• Service Improvement: To analyze user behavior and further enhance the platform experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Communication: To send important service-related notifications.

We never share your information with third parties for marketing or promotional purposes without your explicit consent.

4 Information Sharing & Disclosure

okgk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical support. These partners are contractually bound to follow our strict privacy policy.

4.2 Legal Requirements

In the case of a court order, government directive, or legal obligation, we may share necessary information with the relevant authorities.

4.3 Fraud Prevention

To ensure platform security and prevent money laundering, it may be necessary to share information with regulatory bodies.

4.4 Business Transfers

If okgk's business is ever merged or transferred, user information may form part of that transfer. However, the new owner will also be bound to comply with this privacy policy.

5 Cookies & Tracking Technologies

The okgk website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: To maintain your login session and ensure the basic functionality of the platform.
• Performance Cookies: To analyze website usage and improve service quality.
• Preference Cookies: To remember your language, settings, and preferences.

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features.

6 Data Retention & Security

6.1 Retention Period

We retain your personal information for as long as your account remains active or as long as it is needed to provide services. After an account is closed, certain information may be retained for a specified period to meet legal obligations.

6.2 Security Measures

okgk applies industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — for all data transfers
• Password encryption (hashing) — plain-text passwords are never stored
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Restricted access — only authorized personnel can access sensitive information
• Firewall and intrusion detection systems

While we make every effort to ensure the highest level of security, no data transfer over the internet is entirely risk-free. In the event of a security breach, we will promptly notify affected users and take the necessary steps.

7 Your Rights

As an okgk user, you have the following rights over your own information:

• Right to Access: The right to request information about what personal data we hold about you.
• Right to Rectification: The right to request correction of any inaccurate information we hold about you.
• Right to Erasure: The right to request deletion of your information in certain circumstances, though it may not be possible to delete all data where legal obligations exist.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to request your information in a structured format.
• Right to Withdraw Consent: The right to withdraw your consent at any time, though this will not affect processing carried out on the basis of consent previously given.

To exercise these rights, please contact us. We will respond to your request as promptly as possible.

8 Protection of Minor Users

okgk strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all collected information. If you believe a minor is using our platform, please contact us.

9 International Data Transfers

To provide our services, your information may sometimes be processed or stored outside Bangladesh. In such cases, we ensure that:

• The country to which data is transferred has adequate data protection measures in place.
• Third-party service providers comply with contractually agreed security terms.
• The security of your information is maintained regardless of geographic location.

10 Policy Changes

okgk reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• By posting a clear notice on the website
• By sending details of the changes to your registered email address
• By noting the date of the change and a summary of the amendment at the top of the page

If you continue to use our services after changes are published, you will be considered to have agreed to the updated policy. We therefore recommend that you review this page from time to time.

11 Third-Party Links

Our platform may contain links to third-party websites — such as official pages of game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, NetEnt, Microgaming, etc.). These external sites have their own privacy policies, and okgk is not responsible for them. We advise you to read the privacy policy of any third-party website before visiting it.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The okgk support team is available 24 hours a day, 7 days a week, in both Bengali and English.

We strive to handle all your privacy-related requests as quickly and carefully as possible. okgk believes that user trust is the foundation of a successful platform.